Creating Dynamic Content Tags in Mumara: A Step-by-Step Guide
In the realm of email marketing, personalization is the bedrock of successful engagement. Generic messages, like a lost tourist with no map, often fail to reach their destination. Mumara, a robust email marketing platform, empowers you to transcend the limitations of static content through the creation and implementation of dynamic content tags. These tags act as intelligent placeholders, allowing you to tailor messages not just to individual recipients, but to specific segments and even their real-time interactions. This guide will walk you through the process, transforming your email campaigns from a broadcast to a conversation.
Imagine your email as a stage. Static content is like a single actor delivering the same monologue to every audience member. Dynamic content, however, transforms the stage into a personalized theater, where the actor’s lines, props, and even the lighting adapt to each person in the audience. In Mumara, dynamic content tags are the architects of this personalization. They are not mere text replacements; they are sophisticated variables that draw information from your contact database and apply it intelligently to your email copy.
The Core Principle: Data-Driven Personalization
At its heart, dynamic content in Mumara is about leveraging the data you possess about your subscribers. This data can range from the obvious – name, email address, location – to the more nuanced, such as past purchase history, website activity, or stated preferences. By mapping these data points to specific tags within your Mumara campaigns, you unlock the ability to send emails that resonate deeply with each individual, increasing relevance and, consequently, conversion rates.
Beyond Basic Personalization: Conditional Logic
Dynamic content in Mumara extends beyond simply inserting a subscriber’s first name. It incorporates conditional logic, allowing you to display different content blocks based on specific criteria. This is akin to having multiple scripts for your play, where the actor chooses the appropriate script based on the audience member’s profile. For instance, you can show a “new arrival” section to new subscribers and a “loyalty rewards” offer to long-term customers, all within the same email campaign.
The Business Case: Increased Engagement and ROI
The benefits of dynamic content are tangible. Emails that are perceived as more relevant are more likely to be opened, read, and acted upon. This leads to higher click-through rates, improved conversion rates, and ultimately, a greater return on your marketing investment. Think of it as speaking directly to each individual’s needs and desires, building a stronger connection and fostering a sense of being understood, which is the cornerstone of any successful relationship, including the one between a brand and its customer.
In addition to the “Step by Step Guide to Creating Dynamic Content Tags in Mumara,” you may find it beneficial to explore the article on why you are losing email subscribers. Understanding the factors that contribute to subscriber disengagement can help you enhance your email marketing strategies and make the most of dynamic content. For more insights, check out the article here: Why You Are Losing Email Subscribers.
Preparing Your Data for Dynamic Content
Before you can effectively wield the power of dynamic tags, your data must be in order. Mumara draws its intelligence from the information you feed it. Mishandled or unorganized data is like attempting to build a house with a collection of mismatched bricks; the foundation will be weak, and the structure unstable.
Importing and Mapping Custom Fields
Mumara allows you to import contact lists with various data points, which are then represented as fields within your contact records. For dynamic content, these fields become the source for your tags.
Understanding Mumara’s Field Structure
When you import a CSV file, for example, each column header typically becomes a field name in Mumara. It’s crucial to ensure these field names are descriptive and accurately reflect the data they contain. For example, instead of a generic “Field 1,” use “FirstName,” “City,” or “LastPurchaseDate.”
The Importance of Data Hygiene
Before importing, scrutinize your data for inconsistencies, duplicates, and errors. Clean data is the fertile ground upon which dynamic content thrives. Incorrectly formatted dates, misspelled city names, or inconsistent gender identifiers can lead to awkward or nonsensical output in your dynamic emails.
Mapping Fields During Import
During the import process, Mumara will prompt you to map the columns from your file to existing Mumara fields or to create new ones. This is a critical step.
Crucial Step: Accurate Field Mapping
This is where you tell Mumara, “This column in my spreadsheet is the subscriber’s first name,” or “This column represents their preferred product category.” Incorrect mapping means that when you use a tag expecting a city name, it might pull a zip code instead, leading to a nonsensical output. Be meticulous.
Utilizing Default Fields
Mumara provides several default fields that are often pre-populated or can be easily used. These include fields like {{contact.email}}, {{contact.first_name}}, and {{contact.last_name}}. These are your workhorses for basic personalization.
{{contact.first_name}} for a Personal Touch
This is the most common dynamic tag. It allows you to address your subscribers by name, instantly making your emails feel more personal and less like a mass broadcast.
{{contact.email}} for Verification and Specificity
While seemingly obvious, this tag can be useful for sending transactional emails or for reminding subscribers of their registered email address.
Creating Segment-Specific Placeholder Data
Beyond individual contact data, you can also define default values for your dynamic tags that apply to entire segments. This is useful when you know a segment has certain characteristics but might not have specific data for every contact.
The Role of Default Values
If a contact within a segment is missing data for a particular dynamic tag, Mumara can display a default value you specify. This prevents awkward blank spaces or error messages in your emails. For example, if your “Location” field is empty for some contacts, you could set a default to “Your Area” or “Your City” to maintain a sense of locality.
Implementing Basic Dynamic Content Tags

With your data prepped, you can now begin embedding dynamic tags into your Mumara email templates. This is where the magic starts to happen, transforming plain text into a living, breathing message.
Inserting Tags into Your Content Editor
Mumara’s email editor provides a user-friendly interface for inserting dynamic tags. These tags are enclosed in double curly braces {{ }}.
Locating the Tag Insertion Tool
Within the Mumara editor, you’ll typically find a button or menu option dedicated to inserting merge tags or dynamic content. Clicking this will present you with a list of available tags.
Navigating the Tag Library
Familiarize yourself with the tag library. It’s structured to help you find the right tag easily. You’ll see options for contact fields, campaign-specific data, and more.
Selecting and Inserting Your Desired Tag
Once you’ve located the tag you need (e.g., {{contact.first_name}}), select it, and it will be inserted into your current cursor position in the editor.
Leveraging Predefined Mumara Tags
Mumara offers a comprehensive set of predefined tags that cover common personalization needs.
{{campaign.name}} for Context
This tag can be useful in the subject line or the body of an email to reference the campaign it belongs to, especially for automated sequences.
{{campaigned.campaign_id}} for Tracking
Useful for internal tracking purposes, allowing you to easily identify which campaign a particular email originated from.
Using Custom Fields as Tags
This is where you unlock the true potential of dynamic content. The custom fields you imported or created are now available as tags.
Example: Welcoming New Subscribers by Name
To greet a new subscriber, you would type “Hi ” and then insert the {{contact.first_name}} tag. The resulting output would transform “Hi ” into “Hi John,” for example, for a subscriber named John.
Example: Referencing Location-Based Information
If you have a “City” field, you can use {{contact.city}} to say something like, “Great deals available in {{contact.city}} today!” This makes the offer feel more local and relevant.
Implementing Conditional Logic for Advanced Personalization

Basic personalization is a good start, but the real power lies in conditional logic. This allows you to create content that adapts not just to who someone is, but also to their specific circumstances. Think of it as a choose-your-own-adventure story, where the narrative branches based on the reader’s choices.
Understanding IF/ELSE Statements in Mumara
Mumara uses a structure similar to IF/ELSE statements in programming languages to implement conditional logic within your email content.
The {% if %} Tag: The Gatekeeper
The {% if ... %} tag acts as a conditional gate. It checks if a specific condition is true. If it is, the content within the {% if %} block is displayed.
Syntax of the {% if %} Tag
“`
{% if condition %}
Content to display if the condition is true
{% endif %}
“`
The {% else %} Tag: The Alternative Path
The {% else %} tag provides an alternative block of content to be displayed if the {% if %} condition is false.
Syntax of the {% else %} Tag
“`
{% if condition %}
Content for true condition
{% else %}
Content for false condition
{% endif %}
“`
The {% elif %} Tag: Multiple Conditions
For more complex scenarios with multiple possible conditions, the {% elif ... %} tag allows you to chain conditions.
Syntax of the {% elif %} Tag
“`
{% if condition1 %}
Content for condition 1
{% elif condition2 %}
Content for condition 2
{% else %}
Content for all other cases
{% endif %}
“`
Applying Conditional Logic to Contact Fields
This is where you create truly adaptive content based on your subscriber data.
Example: Tailoring Welcome Messages
You can segment new subscribers based on how they signed up.
“`
{% if contact.signup_source == ‘Webinar’ %}
Thank you for attending our recent webinar! Here are some resources related to what we discussed.
{% elif contact.signup_source == ‘Lead Magnet’ %}
We’re glad you downloaded our [Lead Magnet Name]! Here’s more information on the topic.
{% else %}
Welcome to our community! We’re excited to have you on board.
{% endif %}
“`
Example: Displaying Product Recommendations
Based on past purchase history, you can recommend further items.
“`
{% if contact.last_purchase_category == ‘Electronics’ %}
You might be interested in these new arrivals in our Electronics section!
{% elif contact.last_purchase_category == ‘Apparel’ %}
Discover our latest fashion trends.
{% else %}
Explore our best-selling products.
{% endif %}
“`
Using Conditional Logic with List Membership
You can also use conditional logic to check if a contact is a member of a specific list or segment.
Example: Offering Special Deals to VIP Customers
“`
{% if list.is_member(‘VIP Customers’) %}
As a valued VIP customer, enjoy an exclusive 20% discount on your next order!
{% else %}
Check out our latest offers for all our subscribers.
{% endif %}
“`
If you’re looking to enhance your email marketing strategy, you might find it beneficial to explore how templates in Mumara can give a professional look to your emails. This article provides valuable insights that complement the Step by Step Guide to Creating Dynamic Content Tags in Mumara, helping you create visually appealing and engaging content. For more information, check out this related article on how templates in Mumara give a professional look to your email.
Testing and Previewing Your Dynamic Content
| Step | Action | Description | Example Tag | Purpose |
|---|---|---|---|---|
| 1 | Access Dynamic Content Tags | Navigate to the Dynamic Content Tags section in Mumara dashboard. | N/A | Start creating personalized tags for email campaigns. |
| 2 | Create New Tag | Click on ‘Add New Tag’ to define a new dynamic content tag. | N/A | Initiate the process of adding a custom tag. |
| 3 | Define Tag Name | Enter a unique name for the tag to identify it easily. | {FirstName} | Helps in referencing the tag in email templates. |
| 4 | Set Tag Content | Specify the dynamic content or variable that the tag will represent. | {FirstName} = Subscriber’s first name | Personalizes emails by inserting subscriber-specific data. |
| 5 | Save Tag | Save the newly created tag to make it available for use. | N/A | Ensures the tag is stored and ready for insertion. |
| 6 | Insert Tag in Email | Use the dynamic tag in your email content to personalize messages. | Hello, {FirstName}! | Delivers customized content to each subscriber. |
| 7 | Test Email | Send a test email to verify that dynamic tags render correctly. | N/A | Ensures tags work as expected before mass sending. |
Before deploying your campaign, rigorous testing is paramount. Dynamic content is like a finely tuned engine; a small misalignment can cause it to sputter and fail.
The Importance of Preview Mode
Mumara’s preview mode is your virtual dressing room. It allows you to see how your email will render for specific contacts, simulating the dynamic content in action.
Previewing with Different Contact Records
This is the most critical step. You must preview your email using the records of contacts who represent different scenarios you’ve built into your dynamic content.
Scenario 1: Contact with All Data
Select a contact record that has complete data for all the fields you’re using in your dynamic tags and conditional logic. This ensures your primary content displays correctly.
Scenario 2: Contact Missing Specific Data
Choose a contact record that is missing data for one or more of your dynamic tags. Observe how the default values (if set) or alternative content are displayed.
Scenario 3: Contact Meeting Specific Conditional Criteria
Select contacts that should trigger different branches of your conditional logic. For example, a “VIP Customer” and a “Regular Customer” if you are using list membership for conditional display.
Utilizing Mumara’s Testing Tools
Beyond basic previewing, Mumara may offer additional tools for testing your dynamic content.
Sending Test Emails
Send test emails to your own inbox and to colleagues. This provides a real-world view of how the email looks in different email clients and devices.
Checking Across Multiple Email Clients
Your dynamic content might render perfectly in Gmail but break in Outlook. Test on a variety of common email clients to catch these issues.
Subject Line Testing with Dynamic Tags
Don’t forget to test your subject lines! Dynamic tags in the subject line, like Subject: Hi {{contact.first_name}}!, can greatly influence open rates. Ensure these are also rendering correctly in preview.
Troubleshooting Common Issues
Even with careful planning, issues can arise.
Blank Fields or Incorrect Data Display
This usually indicates a problem with data hygiene or incorrect field mapping during import. Revisit your import process and data cleaning steps.
Conditional Logic Not Triggering as Expected
Double-check your conditional logic syntax. Ensure the field names and values you’re comparing are exact matches (case-sensitive where applicable).
Unexpected Characters or Formatting
This can sometimes occur with special characters in your data. Ensure your data is clean and properly encoded.
For those looking to enhance their email marketing strategies, the article on how to remove your email address from a Mumara installation can provide valuable insights. This information complements the Step by Step Guide to Creating Dynamic Content Tags in Mumara, as understanding how to manage your email settings is crucial for effective content personalization. You can read more about it in this helpful resource here.
Advanced Techniques and Best Practices
Once you’ve mastered the fundamentals, you can explore more advanced applications of dynamic content to further refine your marketing efforts.
Dynamic Content Blocks for Scalability
Instead of embedding all conditional logic within one large block, you can create separate dynamic content blocks and then assemble them within your email. This makes your templates more manageable and reusable.
What are Dynamic Content Blocks?
Think of these as pre-fabricated building modules. You might have a “Product Recommendation Module” or a “Special Offer Module.” These modules can then be independently configured with their own dynamic tags and conditional logic.
Creating Reusable Modules
By building these modules, you can save significant time. If you have a consistent way of recommending products based on purchase history, you can create that module once and then insert it into multiple campaigns.
Assembling Blocks in Your Master Template
Your main email template then acts as an assembly line, pulling in the appropriate dynamic content blocks based on your overarching campaign strategy.
Utilizing Dynamic URLs and Links
Dynamic tags can also be used to create personalized URLs and links within your emails, directing subscribers to specific landing pages or product pages.
Example: Deep Linking to Product Pages
“`
View {{contact.last_purchased_product_name}}
“`
This allows you to create a direct link to the exact product a subscriber last purchased, enhancing their shopping experience.
Leveraging Timedued Dynamic Content
For event-based triggers or time-sensitive offers, you can implement logic based on dates and times.
Example: Birthdays and Anniversaries
While Mumara might have specific features for this, you could conceptually use date fields and conditional logic to send personalized birthday or anniversary greetings and offers.
Advanced Date Comparisons
Mumara’s templating engine might allow for date comparisons, enabling you to send messages on specific calendar days or within certain timeframes relative to a stored date.
Continuous Optimization with A/B Testing
Don’t set and forget your dynamic content. Use Mumara’s A/B testing capabilities to experiment with different versions of your dynamic content.
Testing Variations of Dynamic Content
Test which messages resonate best with different segments. For example, test two different product recommendation strategies.
Analyzing Performance Metrics
Carefully analyze metrics such as open rates, click-through rates, and conversion rates for each variation to identify what works best for your audience. This iterative process is the engine of continuous improvement.
By thoughtfully implementing these dynamic content strategies, you can transform your Mumara campaigns from generic blasts into highly personalized, engaging experiences that drive meaningful results. The journey from static to dynamic content is one of unlocking deeper connections with your audience, fostering loyalty, and ultimately, achieving your marketing objectives.
FAQs
What are dynamic content tags in Mumara?
Dynamic content tags in Mumara are placeholders that automatically insert personalized or variable information into your email campaigns, such as recipient names, dates, or custom fields, enhancing engagement and relevance.
How do I create dynamic content tags in Mumara?
To create dynamic content tags in Mumara, you typically access the email editor, select the option to insert dynamic tags, choose the desired data field (like subscriber name or custom attribute), and insert the tag into your email content where personalization is needed.
Can dynamic content tags be used for conditional content in Mumara?
Yes, Mumara allows the use of dynamic content tags to display conditional content based on subscriber data, enabling you to tailor messages to different audience segments within the same email.
Are there any limitations on the types of data that can be used with dynamic content tags in Mumara?
Dynamic content tags in Mumara generally support standard subscriber information and custom fields you have defined; however, the data must be properly formatted and available in your subscriber database to be used effectively.
How can I test dynamic content tags before sending my campaign in Mumara?
Mumara provides preview and test email features that allow you to verify how dynamic content tags render for different subscribers, ensuring that personalized content appears correctly before sending the campaign to your entire list.

